Research Report | Open Digital Architecture (ODA), Open APIs + 6 more...

Assessing CSPs' progress towards an open digital architecture

This report looks at the drivers for open and composable architectures – and in particular the Open Digital Architecture – in the face of operators’ accumulation of complex legacy infrastructure.

Mar 25 | BY Mark Newman | Dawn Bushaus

Research Report | Digital twin, Autonomous networks + 1 more...

The role of digital twins in autonomous networks

Feb 25 | BY Richard Webb

Article | Business Support Systems (BSS), Operations Support Systems (OSS) + 2 more...

How telcos are using opensource software to drive change

Reading time: 7 minutes Mar 25 | BY Joanne Taaffe

Featured

BT weighs AI’s impact on sustainability goals

Reading time: 5 minutes Feb 25 | BY Michelle Donegan

Deutsche Telekom boosts IT productivity with platform approach and cloud-native public cloud

Reading time: 4 minutes Feb 25 | BY Joanne Taaffe

IOH targets significant ARPU boost with new Ericsson platform

Reading time: 6 minutes Jan 25 | BY Joanne Taaffe

New AI services point to telcos moving back to the edge

Reading time: 3 minutes Jan 25 | BY Joanne Taaffe

AI enables a huge step in Telefónica’s autonomous network journey

Reading time: 7 minutes Jan 25 | BY Michelle Donegan

Could NaaS be a $100B opportunity for telcos?

Reading time: 6 minutes Feb 25 | BY Dawn Bushaus

Reports

Humanizing AI: putting people at the heart of customer experience

AI promises to revolutionize customer support and deliver smarter, automated and more personalized omnichannel services.

Innovating in Asia: exploring the key drivers for growth

Communications service providers in Asia are at the forefront of innovation in developments such as 5G, AI and autonomous networks

Telco Revenue Growth: Is B2B a beacon of light?

Revenue growth is still challenging for communications service providers, but there are some glimmers of light, particularly in B2B services

Managing the economics of hybrid cloud: striking a balance to optimise operations

CSPs’ cloud deployments are integral to shaping future network architecture, but achieving transformation involves balancing cost considerations against performance and strategic decisions.

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Matt Alberts

Q&A: Why unified commerce is telecom’s next big transformation

04 Apr 2025

1 minutes

In this Q&A, Matt Alberts, Vice President of Global Solutions Consulting at commercetools, breaks down the challenges and opportunities telcos face in their journey toward a seamless omnichannel experience.

Ridwaan Ryan Bham

Cooking up innovation: transforming proprietary data into AI profit engines

21 Mar 2025

1 minutes

Ridwaan Ryan Bham from Huawei discusses how leveraging proprietary data can help produce innovative AI applications that support multiple industries.

Bob Dietrich & Michelle A. Nowak

The synergy of event-driven architectures with composable IT

21 Mar 2025

1 minutes

Wavelo looks at how event-driven architectures (EDA) and composable IT can provide a future-proof foundation for CSPs and transform how they innovate, scale and deliver customer experiences.