Governance is a critical component of operators’ AI strategies and key to deploying the technology at scale.
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Governance of AI technologies and processes is a vital part of realizing its business value, and can even be the difference between success and failure. As communications service providers (CSPs) aim to move beyond generative AI (GenAI) and agentic AI proofs of concept to live deployments and use cases, our survey charts their progress and puts the spotlight on best practices and regulation. Plus we explain how TM Forum’s Open Digital Architecture (ODA) is evolving to help CSPs address data and AI governance challenges.
Read this report to understand: