Member Insights

Enabling digital transformation through insight, research and analysis

Delivering telecommunications of the future with agentic AI

03 Oct 2025

1 min

Sara Coppo, Principal Solutions Engineer – CSPs at BMC Helix, explains how agentic AI helps CSPs embrace 5G, streamline operations, enhance customer experiences, and build intelligent self-healing networks for future telecom needs.

The moneyball play for telecom: unlocking growth through dynamic pricing

03 Sep 2025

1 min

PlektonLabs CEO, Wahid Mohammad, discusses how dynamic pricing and API monetization can unlock telecom growth, aligning network capabilities with real-time customer demand.

The role of digital twins in revolutionizing field service management for CSPs

02 Sep 2025

1 min

FSM Global's Senior Vice President, Ganesh Ramakrishnan, looks at how digital twins enable CSPs to boost efficiency, cut costs, prevent outages, and enhance service quality in modern networks

The agentic network: why multi-agent systems will define telecom autonomy

02 Sep 2025

1 min

Kevin McDonnell, Senior Director, AI & Autonomy at Huawei, highlights why siloed automation fails and how modular multi-agent systems enable telecom autonomy.

Automation is not autonomy: shining a light on Dark NOC’s misconceptions

19 Aug 2025

1 min

Subhash Chopra, Head of Global COE: Product Sustenance & Services (PSS) at Capgemini, discusses how Dark NOC leverages semantic modeling, digital twins, and Agentic AI to move beyond automation toward smarter, proactive, and transparent network operations

eSIM MVNO boom: more choice, more confusion, fewer survivors

05 Aug 2025

1 min

Lifecycle Software CEO, Liz Parry, discusses the MVNO market boom driven by eSIMs and digital onboarding—and warns many will fail without scalable, strategic execution.