Member Insights

Enabling digital transformation through insight, research and analysis

Realizing Digital Ecosystem Platforms for CSPs – from strategy to value realization

30 May 2025

1 min

AI-first or AI-last? The decision that will shape the future of telecom

21 May 2025

1 min

Comviva's CEO, Rajesh Chandiramani, looks at how the telecom industry must choose an AI-first approach to drive innovation, transform networks, enhance customer experience and unlock new growth.

Harnessing TM Forum's Information Framework with modern cloud architecture

15 May 2025

1 min

Amazon Web Services highlight how combining TM Forum's Information Framework with modern cloud-native services enables telcos to streamline data integration, enhance governance and accelerate innovation through standardized architecture.

A company of one: the future of global enterprise? Transforming with AI and a center-out approach

07 May 2025

1 min

Fari Pirouz, Senior Director - Telecoms Industry Principal at Pegasystems Inc., explores a future where AI runs most operations in a communications service provider (CSP), enabling an ultra-lean enterprise focused on strategy, innovation and seamless customer experiences.

Unlocking innovation in telecommunications through open ecosystems

06 May 2025

1 min

David Palacios, Telco Technical Director at Tupl Inc., looks at how the telecommunications is shifting to open ecosystems to drive innovation, reduce costs, boost efficiency, and unlock revenue and growth opportunities.

Event-driven customer journey: transforming telecom with real-time responsiveness

02 May 2025

1 min

Wavelo highlights how CSPs can enhance user experience by adopting event-driven architecture (EDA), enabling real-time, personalized interactions that boost retention, efficiency and competitive advantage.