Member Insights

Enabling digital transformation through insight, research and analysis

A company of one: the future of global enterprise? Transforming with AI and a center-out approach

07 May 2025

1 min

Fari Pirouz, Senior Director - Telecoms Industry Principal at Pegasystems Inc., explores a future where AI runs most operations in a communications service provider (CSP), enabling an ultra-lean enterprise focused on strategy, innovation and seamless customer experiences.

Unlocking innovation in telecommunications through open ecosystems

06 May 2025

1 min

David Palacios, Telco Technical Director at Tupl Inc., looks at how the telecommunications is shifting to open ecosystems to drive innovation, reduce costs, boost efficiency, and unlock revenue and growth opportunities.

Event-driven customer journey: transforming telecom with real-time responsiveness

02 May 2025

1 min

Wavelo highlights how CSPs can enhance user experience by adopting event-driven architecture (EDA), enabling real-time, personalized interactions that boost retention, efficiency and competitive advantage.

Composable architecture and external parties: BSS integration patterns with external realm and transition architectures during IT transformations

30 Apr 2025

1 min

Following on from a previous article, Michal Usak, Director Business Consulting at CGI, delves deeper into BSS integration patterns for external partners in composable architectures, highlighting transition strategies during IT transformations based on partner needs and constraints.

Modernizing telecom mediation: how cloud, AI, and Kubernetes are changing the game

30 Apr 2025

1 min

With 5G, cloud adoption and AI driving data growth high-performing mediation platforms are essential. DigitalRoute's CTO, Demed L'Her, compares Kubernetes and traditional virtual machine based deployments, offering insights into the advantages and challenges of each.

Accelerating telecom’s sustainability journey: innovating for a greener future

15 Apr 2025

1 min

With the telecommunications industry face growing environmental responsibility, Dr. Nikhil Paul, Chief Technology & Information Officer at 6D Technologies, explores how digital service providers can lead sustainability through AI, data transparency and consumer empowerment.