Member Insights

Enabling digital transformation through insight, research and analysis

From automation to autonomy: how agentic AI will run the show for marketers in 2025 and beyond

27 Jun 2025

1 min

Amit Sanyal, EVP & COO - MarTech Solutions, Comviva, discusses how agentic AI marks a shift from assistive tools to autonomous systems that act independently, transforming marketing with real-time decision-making, hyper-personalization, and redefined customer experience.

The need for speed: why telcos must move quickly to win the digital service race

26 Jun 2025

1 min

Paolo Cuttorelli, SVP Global Sales at Evergent Technologies discusses how to thrive as digital service providers, telcos must dramatically speed up service launches. Leveraging agile, modular systems enables faster innovation, personalised offerings, and reduced churn—making speed a business necessity.

AI in telecom commission payment processes

26 Jun 2025

1 min

Michal Usak, Director Business Consulting at CGI looks at how AI is transforming telecom commission processes by automating payments, preventing fraud and optimizing incentives.

Architecting agility: 10 technology foundations for future-ready digital telcos

25 Jun 2025

1 min

Corine Suscens, Head of Global Marketing at MDS Global discusses 10 foundational principles that define a modern, resilient, and future-proof technology strategy for telcos.

Telecom’s next wave of innovation: are you ready?

09 Jun 2025

1 min

Jesse Lynch, Telco Industry Specialist at Ocient looks at the new era of telecom, powered by real-time data, AI and analytics, and how CSPs must modernize infrastructure to improve service, optimize networks and unlock new revenue streams

Smart networks, smarter revenues: the rise of dynamic pricing in telecom

02 Jun 2025

1 min

Wahid Mohammed, CEO of PlektonLabs, discusses the shift from static to dynamic pricing in telecoms, highlighting how real-time data and AI-driven tools enable smarter monetization and improved customer experience