Member Insights

Enabling digital transformation through insight, research and analysis

Rethinking the telecoms retail experience

17 Dec 2025

1 min

From AI-powered personalisation to hybrid store models, telecom retail is reinventing itself for a connected, customer-first future

From monolithic telco models to platform enablement: the tech-co transformation

16 Dec 2025

1 min

Discover how telcos can transform into tech-cos by embracing platform enablement, unlocking new growth through agility, APIs, and outcome-driven portfolios

What telcos can learn about platform innovation from the energy sector

15 Dec 2025

1 min

Industry-tested platforms may offer telecoms new opportunities for operational improvement.

Accelerating digital monetization: making the case for agile commerce layers in telecom

15 Dec 2025

1 min

Evergent's Chief Engineering Officer, Kalpana Vaka discusses how telecom operators can boost agility and revenue by adding flexible monetisation layers above legacy systems, enabling faster digital innovation.

AI-powered tools revolutionizing field service management in telecom

09 Dec 2025

1 min

Ganesh Ramakrishnan, Senior Vice President at FSM Global, discusses how AI-driven telecom solutions boosts efficiency, predictive maintenance and customer satisfaction, transforming field service management into a proactive model.

From network owner to platform orchestrator: what wholesale broadband marketplace unlocks

02 Dec 2025

1 min

Shuba Sridhar, Vice President - Strategic Initiatives at Torry Harris Integration Solutions, discusses how the wholesale broadband marketplace model empowers providers to unlock new revenue streams, accelerate partner growth, and shift from capacity sales to ecosystem value creation.