Agentic AI and autonomy: CSPs set out their strategies
What are the key opportunities for operators adopting agentic AI and how can they overcome the many challenges to deploying it at scale?
Unlocking AI potential through a modern data architecture
This report looks at telcos’ efforts to democratize data and explains why a modern data architecture provides a critical foundation for scaling AI.
How identity is driving the market for network APIs
As mobile operators strive to present a unified global network fabric to developer communities via standard APIs our report explores where they are focusing their efforts and why.
Assessing CSPs' progress towards an open digital architecture
This report looks at the drivers for open and composable architectures – and in particular the Open Digital Architecture – in the face of operators’ accumulation of complex legacy infrastructure.
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Akil Chomoko
06 Nov 2025
1 minutes Aria Systems VP of Product Marketing, Akil Chomoko, discusses how agentic AI is redefining customer care in telecom and beyond - uniting smart agents to deliver proactive, personalized experiences that drive efficiency, loyalty, and growth.
Jen Hawes-Hewitt & Naresh Rao
15 Oct 20251 minutes Ahead of TM Forum's autonomous networks executive workshop, Google Cloud spells out the roles of digital twin, Graph AI, and agentic workflows in achieving Level 5 network autonomy.
Saravana Chockalingam
13 Oct 20251 minutes CloudBlue looks at how spotting and timing emerging trends can define business success, highlighting five forces reshaping CSPs: longevity, population shifts, virtualization, subscriptions and usage-based models.
Sara Coppo
03 Oct 20251 minutes Sara Coppo, Principal Solutions Engineer – CSPs at BMC Helix, explains how agentic AI helps CSPs embrace 5G, streamline operations, enhance customer experiences, and build intelligent self-healing networks for future telecom needs.
Wahid Mohammad
03 Sep 20251 minutes PlektonLabs CEO, Wahid Mohammad, discusses how dynamic pricing and API monetization can unlock telecom growth, aligning network capabilities with real-time customer demand.
