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The digital BSS dividend: Unlocking 30pc EBIT rise for enterprise services

By digitizing their business support systems (BSS), operators can address declining revenue growth in the enterprise segment and increase their EBIT, potentially by as much as 34%. This report outlines further quantifiable benefits of such a digitization.

30 Oct 2020
The digital BSS dividend: Unlocking 30pc EBIT rise for enterprise services

The digital BSS dividend: Unlocking 30pc EBIT rise for enterprise services

Sponsored by: MDS Global
By digitizing their business support systems (BSS), operators can address declining revenue growth in the enterprise segment and increase their EBIT, potentially by as much as 34%.
This report, commissioned by MDS Global and written by STL Partners, outlines the quantifiable benefits that operators could achieve by digitizing their BSS systems, focusing on the following digital BSS use cases:

  1. Real-time billing management

  2. Automated service configuration and purchasing

  3. Partner/wholesaler management

  4. Customer analytics

  5. Zero-touch end user account management


By implementing a combination of these use cases, operators will be able to serve their enterprise customers in a more agile and efficient way, and as the market moves towards cloud-native and 5G-enabled applications, they will be able to expand their service offerings beyond connectivity, enabling them to deliver more value to their customers.

Download this report to learn:

  • The potential financial benefits of digitizing BSS

  • The key digital BSS use cases where the most value can be derived

  • How digital BSS should fit into operators’ wider strategy as they move towards cloud-native and virtualized services


Download the report