Orchestrating broadband as a vital utility
Broadband access is critical to societies and economies, a fact that was magnified by the pandemic, and this is raising the stakes for digital transformation.
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Orchestrating broadband as a vital utility
Connectivity has become so critical to participation in societies and the global economy that experts and governments now consider it a lifeline utility. It has been particularly critical throughout the Covid-19 pandemic as it has helped to sustain economies, meeting demand from a sudden spike in work from home and e-commerce, and enabling shifts to remote education and telehealth. The pandemic is highlighting the reliance of critical industries on telecom networks.
Read this report to understand:
- Why broadband’s recognition as a critical service raises the stakes for CSPs’ transformation of operations and networks
- Why telco experts believe automation is necessary to manage complexity in software-defined networks and cloud native IT to deliver 5G, autonomous networks, and critical B2B and public sector services
- How operators worldwide are evolving their service assurance processes into real-time CEM practices to support 5G, autonomous networks and increasingly cloud-centric workloads
- Types of critical services and experiences early adopters expect from CSPs
- How automated operations enable new Industry 4.0 opportunities and what the industrial B2B market demands
- Where experts see the best uses for AI in service assurance and CEM