How Torry Harris helped BT reduce partner onboarding time by 95%

How BT used a centralized API development approach implemented by Torry Harris to reduce its partner onboarding time by 95%. The approach helped to eliminate back end complexities, encourage collaboration and improve operational efficiency. Sponsored by: Torry Harris

Mark Newman

Sponsored by:

How Torry Harris helped BT reduce partner onboarding time by 95%

Sponsored by: Torry Harris

This case study dives into how BT used a centralized API development approach implemented by Torry Harris to reduce its partner onboarding time by 95%. The approach helped to eliminate back end complexities, encourage collaboration and improve operational efficiency.

Results

The company reduced average partner onboarding time from six weeks to two days, and automated back end service functions in just two weeks, empowering both IT and Marketing to turn service concepts into service offerings in record time. Download the full case study to learn in more detail how BT achieved these dramatic improvements in service and partner management.