Taking a cloud native approach to customer experience

More than 80% of communications service providers (CSPs) that took TM Forum’s 2020 customer experience (CX) transformation survey said they planned to move at least half of their CX IT estate to the cloud within three years. Join this webinar to discuss:

• How operators are rolling out their CX transitions to cloud native architectures
• What CX components would move, and how the migration will be sequenced and managed
• What’s worked and what has not, and what they plan to do next