DTW (Digital Transformation World)
Software is crucial to create and cancel services for customers, says John Byrne, Director, Market Strategy at Netcracker, along with the right internal tools and methodologies
Successful transformation needs software, automation and a new culture
The elements of a successful digital transformation are on different levels, according to John Byrne, Director, Market Strategy at Netcracker. Software in essential to create an environment of composability and decomposability so operators to spin up use cases for customers with reuseable resources. The three basic performance metrics here are: operating costs; delighting customers with new network capabilities like 5G Advanced; and new revenues.
John Byrne
Director, Strategy
Netcracker