Mediation reimagined as the data engine for autonomous networks

Stephen Hateley, Director, Partner Marketing at DigitalRoute and Jay Naillon, Global Head of Solutions at Sutherland, join TM Forum’s Chief Analyst Mark Newman to discuss how mediation is undergoing a resurgence as a critical enabler of autonomous networks and agentic NOCs. Once focused primarily on billing, mediation is now providing the trusted, structured data foundation needed for AI-driven operations, real-time decision-making and closed-loop remediation. The participants also highlight a TM Forum Catalyst on agentic NOCs demonstrating how mediation, digital twins and AI agents can support Level 4 network autonomy.