Innovate Asia
Harnessing AI: Igniting Growth, Connectivity & Beyond through CX: Shanti Jusnita Johari
07 Nov 2024
Harnessing AI: Igniting Growth, Connectivity & Beyond through CX: Shanti Jusnita Johari
- Delivering a Customer Promise: 24 hours Service Restoration Guarantee
- AI and Data Analytics as a tool to create market differentiation and growth
- Personalization: Delivering exceptional and optimized CX
Shanti Jusnita Johari
Chief Commercial Officer, Consumer Strategy & Business
Telekom Malaysia
