Enabling growth: identifying the key components

As communication service providers continue on their journey of business diversification to drive revenue growth, Dean Ramsay, Principal Analyst, TM Forum, discusses what steps telcos are taking to ensure their new operating models are flexible and scalable enough to seize those new opportunities with Val Vaduva, CTO, Enghouse Networks, and Michael McCluskey VP Product Management, Enghouse Networks.

Vaduva and McCluskey also give some key examples of how their telco customers are fundamentally changing the way they work to drive growth and ensure more agile and modernized ways of working for the coming decade.