James Kirby, Senior Vice President and Head of EMEA Business at CSG, discusses the steps CSPs can take to unlock growth in today's industry
Communication service providers (CSP) are exploring new lines of revenue growth but can be held back by uncertainties over where the opportunities are and how best to make use of their own capabilities. In this video, James Kirby, Senior Vice President and Head of EMEA Business at CSG, provides some tips on how to get new services to market really quickly and then either industrialise them if they work well, or "tear them down" if they don't.
James Kirby
SVP, Global Telco and Head of EMEA
CSG
Mark Newman
Chief Analyst
TM Forum