DTW (Digital Transformation World)
A Game-Changing Strategy: 3UK's Transformation to a Unified Customer Journey: Lee Brady, Daniel Healey and Ian Turkington
Navigate your way through gaining invaluable experiences on 3UK remarkable success and learning the pros and challenges to their rapid business success.
15 Jul 2024
A Game-Changing Strategy: 3UK's Transformation to a Unified Customer Journey: Lee Brady, Daniel Healey and Ian Turkington
- Discovering the strategies behind 3UK's remarkable success in delivering a 40% faster service for retail customers, setting new benchmarks in customer experience
- Gaining valuable insights into how transitioning to a unified operation can significantly enhance efficiency, stability, and fuel business growth
- Learning key lessons and common pitfalls to rapidly launch new offerings and capabilities in your business
Ian Turkington
VP Architecture and APIs
TM Forum
Daniel Healey
Director of IT Transformation Programme
Three
Lee Brady
Transformation Program Director
Amdocs