A Game-Changing Strategy: 3UK's Transformation to a Unified Customer Journey: Lee Brady, Daniel Healey and Ian Turkington

Navigate your way through gaining invaluable experiences on 3UK remarkable success and learning the pros and challenges to their rapid business success.

A Game-Changing Strategy: 3UK's Transformation to a Unified Customer Journey: Lee Brady, Daniel Healey and Ian Turkington

• Discovering the strategies behind 3UK's remarkable success in delivering a 40% faster service for retail customers, setting new benchmarks in customer experience
• Gaining valuable insights into how transitioning to a unified operation can significantly enhance efficiency, stability, and fuel business growth
• Learning key lessons and common pitfalls to rapidly launch new offerings and capabilities in your business

Ian Turkington

VP Architecture and APIs

TM Forum

Daniel Healey

Director of IT Transformation Programme

Three

Lee Brady

Transformation Program Director

Amdocs