Research Report | Beyond Connectivity, 5G, Hyperscalers, Marketplaces, Customer experience management, Open Radio Access Networks (Open RAN), Platform business, Mobile private networks

Key themes for 2022

Mark Newman, TM Forum

Dawn Bushaus

Dean Ramsay, TM Forum

Ed Finegold

31 Jan 2022

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Key themes for 2022

Trends in telecoms operations can typically be measured over periods of many years. But in the cloud era new paradigms are turned into deployments much more quickly, and the rate of change generally is accelerating. In this report, our analysts look at eight of the most important key themes that we think will see significant developments in 2022 and make some predictions about the implications of these macro trends:

Core network developments
Open RAN disruption
Mobile private network competition
5G network orchestration
Telco platform progress
Customer experience trends
Telco-hyperscaler relationship
The war for talent

Mark Newman

Chief Analyst, TM Forum

20 years as a chief analyst and research director covering the telecoms sector with a focus on operator business models, transformation and strategies for developing new revenue streams.

Dawn Bushaus

Contributing Editor

Dawn began her career in technology journalism in 1989 at Telephony magazine. In 1996, she joined a team of journalists to start a McGraw-Hill publication called tele.com, and in 2000, she helped a team at Ziff-Davis launch The Net Economy, where she held senior writing and editing positions. Prior to joining TM Forum, she worked as a contributing analyst for Heavy Reading.

Dean Ramsay

Principal Analyst, TM Forum

Dean has more than 20 years’ experience in the telecoms software industry, firstly with global operators such as Verizon and now as a trusted analyst. For the last 10 years he has worked with the world’s leading software vendors writing thought leadership content and advising on OSS and RAN topics.

Ed Finegold