Delayering the business: is breaking up key to telco growth?

The telecoms industry faces a fundamental question: whether vertically integrated operators still provide the most efficient way to deliver connectivity and communications services? Some communications service providers (CSPs) have already taken steps to separate out the component parts of their businesses to try to deliver greater economies of scale and new revenue streams.

This report sets out to explore the benefits – and challenges – of structural separation and delayering, as well as defining those concepts and the specific characteristics of netcos, servcos and infracos. And it provides some case studies of CSPs that have embarked on those processes.

Read it to understand:

• The key parts of a telco organization that are being delayered and how the new entities relate to the greater ICT ecosystem
• How delayering is driven from a finance perspective and how it impacts the structure and priorities of each of the delayered models
• How structural separation differs from delayering
• Which CSPs have been delayered or structurally separated and whether it has produced positive financial results
• Lessons learned by IT architects about how delayering affects OSS/BSS
• How TM Forum can help CSPs through the delayering process.