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This report describes the overall journey and how a large CSP in East Asia achieved Level 3 network operations autonomy for cloud leased line and 5G operations using a sustainable process that can be replicated in other areas and by other CSPs.
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Best practice: achieving Level 3 autonomous operations
Communications service providers (CSPs) have realized that digital transformation and the move to digitalized, autonomous operations that support zero-touch, zero-wait and zero-trouble services is a journey that requires a long-term commitment – and a large set of interlocking projects across the entire company. This report describes the overall journey and how a large CSP in East Asia achieved Level 3 network operations autonomy for cloud leased line and 5G operations. The company did so in a way that brought real business benefits, using a sustainable process that can be replicated in other areas and by other CSPs.
Read this report to understand:
