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T-Mobile USA Wholesale increases ecosystem, revenues with digital BSS plus partner management
T-Mobile became the second-largest mobile operator in the U.S., with more than 100 million subscribers, after the completion of its merger with Sprint in 2020. The deal was the largest industry transaction in mobile history, involving millions of retail customers and a complicated migration on the wholesale side, which had hundreds of partners and rapid growth. After the merger, the number events processed daily by T-Mobile’s Wholesale division rose from about 890 million per day to 1.5 billion and growth trajectory was 25%. T-Mobile needed a new approach to working with and supporting partners, and other aspects of its business, which consists of MVNOs and IoT players.
T-Mobile selected Netcracker as a partner post-merger to consolidate the Wholesale lines of business onto a single converged BSS platform. The solution centered on Netcracker Digital BSS, Netcracker Partner Management and Netcracker Managed Services to provide a single platform for billing, partner management and other functions to deliver the same or better experience for its partners and those coming under the T-Mobile banner post-merger.
DAN THYGESEN
Senior Vice President & General Manager - Wholesale & Platform Operations
“We are pleased to renew our partnership with Netcracker to help us realize current and future goals for our wholesale operations, including our industry-leading MVNO business as well as our IoT business, along with seamless operations and onboarding,” said Dan Thygesen, SVP and GM, Wholesale at T-Mobile."
Netcracker Digital BSS is a cloud-native platform based on a microservices architecture with features based on industry standards, such as those from TM Forum. It conforms to accepted security frameworks, supports a joint development model and allows operators to benefit from a multi-cloud business strategy.
Netcracker Partner Management is an ecosystem-based lifecycle management platform that allows operators and enterprises to bring partner-related services into their broader service portfolio. With zero-touch automated onboarding, resellers, suppliers, distributors and wholesale partners can join the service ecosystem.
A Digital Marketplace for partners offers a unified product catalog for telco and digital services, and partner revenue management enables complex B2B2X models with flexible multiparty settlements.
TM Forum assets used:
