AIS is using advanced data analytics, automation and AI to transform into what it terms a Cognitive Tech-co
Thailand’s AIS is undergoing a customer-focused, multi-stage digital transformation to evolve into what it terms a Cognitive Tech-Co, capable of high levels of innovation, agility and flexibility, as well as world-class, proactive customer care. At the heart of this change are advanced data analytics, high levels of automation and artificial intelligence (AI).