Accelerating the evolution to intelligent operations: a collection of best-practice case studies

As operators begin adopting more intelligence into their operations, we present six case studies that provide valuable insights as to how Indonesia's IOH, South Africa's MTN, China Unicom Guangdong, the UAE's du, Pakistan's Jazz and Omantel are pioneering intelligent operation using global best practice to deliver real business value. Together these case studies reveal how operators are already using powerful new technologies and approaches to launch new services, reshape customer experience, transform operations and, perhaps most critically, monetize experience to support multi-dimensional new business models and diversification.