In Conversation: Unleashing the power of eSIM to launch your digital-first brand

In this video, Nicolas Chalvin, Vice President Marketing Connectivity and Embedded Services, Thales Group and Mathieu Horn, CEO, triPica are joined by Aaron Boasman-Patel, VP AI, Customer Experience & Data, TM Forum to discuss:

• How eSIM can really change the customer experience?

• What would be the ideal digital customer journey around eSIM?


• What are the main improvements and benefits brought to the customer acquisition process?


• Why operators cannot achieve the same results with their existing infrastructure?

The views expressed in this video are the views of the speaker and not necessarily the view of TM Forum.

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