How telcos can save money with pervasive AI

Artificial intelligence monetization in practice

Introducing artificial intelligence (AI) into an organization always entails costs, which in most cases can be quite high, especially in the short-term perspective. But can applying AI actually save your organization some money in the long run? Comarch may have the answer to that. Read on for that answer and download the related white paper for the full insight.

Download white paper on pervasive AI

Artificial intelligence – the future of the telecommunications industry?

There is no doubt that the telco future will be AI-driven as the market changes and communication services require increasingly innovative, secure and tailored solutions to suit the needs of the consumers.

These modern, personalized solutions need to be developed and implemented on solid foundations, backed by the expertise of the most experienced employees. There will also be a great need for data collection, which can be a complex and tedious task – albeit a necessary one. Comarch has proved that utilizing artificial intelligence at its best can grant communication service providers with a solution to better manage their resources and ultimately offer more personalized services to end-customers.

Adopting AI for gathering knowledge and data provides the organization and its workers with a helping hand – a tool that focuses on repetitive tasks, allowing employees to proceed with more important ones.

The employee who never gets tired, bored or… ambitious

AI can be the most effective employee that telecoms will ever have. It works fast, never gets tired, and has no ambition to do anything more than the tasks it is set. This doesn’t necessarily mean that artificial intelligence will replace human workers, who will always be needed for the important jobs of supporting and verifying the results of the AI’s work. It will still be humans who make the big decisions and dictate the way artificial intelligence should behave. But the tedious knowledge systemization process is all automatic – and much, much faster when done by a machine, which makes AI more productive and effective when it comes to this type of work.

Concerns behind the “new” technology

As with any other modern technology, organizations do have concerns regarding the implementation of AI. With artificial intelligence there are generally two main issues – cost, and the effect that implementation has on employees. Regarding money, adopting AI does entail quite high costs – but only at the beginning of the process. After time, the costs start to decrease and the effectiveness rises. This brings the organization to the point where it actually saves money thanks to the introduction of AI. As for the human-factor, we need to emphasize the fact that human workers are still needed, indeed crucial, as they control, teach, support and verify every step that artificial intelligence takes. Without humans, there is no AI.

The future is coming – even faster than we might think

Adopting AI is inevitable. Whether we like it, or not, artificial intelligence is the future of telecoms. It comes with some challenges, but it also brings a lot of possibilities and can help companies gain market leverage if they act fast and smart. This is why, bearing in mind all the costs, telecommunication service providers need to take a closer look at what the technology has to offer them. The sooner they begin this process, the better.

Empower your telco organization with AI

This article is the introduction to the first episode of Comarch’s 2020 campaign – “Empowering Telcos with AI”, in which Comarch takes up the topic of pervasive artificial intelligence and its influence on cost optimization and the effective operation of telecommunication service providers businesses.

What can AI do today? How can it help operators save money? Are there really so many benefits to it? And what about the challenges, and costs? Answers to these and other burning questions can be found in the episode. Apart from that, telco operators can discover how introducing pervasive AI influences cost optimization and raises efficiency in various operations. Comarch also presents how applying artificial intelligence technology can support employees in their daily work and how to learn to love it. In addition, Comarch has collected use cases of services such as automated situation detection and automated baseline generation and anomaly detection, to demonstrate how artificial intelligence is already supporting telecoms.

Discover what AI-driven technology can do for your telecom organization and learn more by visiting the website and downloading the white paper: “Optimizing Long-term Costs by Introducing Pervasive AI”. Download now

Comarch’s new campaign, entitled “Empowering Telcos with AI”, features four episodes focusing on various use cases and possible applications of artificial intelligence in the telecom industry. Each campaign episode consists of an in-depth white paper and a short introductory video. To learn more about the possibilities and challenges that come with AI-driven technology, visit the campaign website: ai.comarch.com