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Accelerate transformation with design thinking: KCOM’s telco case study

Register now for an insider’s look into the shift to an agile-mindset at UK telecoms operator KCOM.

02 Oct 2020

Accelerate transformation with design thinking: KCOM’s telco case study

Sponsored by: Vlocity

Today, telecoms operators must step away from traditional project design approaches and adopt agile, customer-led approaches to transformation.


Watch the on-demand webinar with TM Forum to learn about UK telecoms operator KCOM’s incredible journey and agile customer-centric approach.


Watch on-demand webinar


During this webinar we will explore:


  • How digital transformation is changing the way customers engage with service providers

  • How KCOM’s philosophy to ‘lead with the customer’ guides the decisions they make in their transformation journey

  • KCOM’s ‘Know the Platform, Trust the Platform – clicks not code’ methodology

  • The benefits gained by leveraging TM Forum OpenAPIs