Humanizing AI: putting people at the heart of customer experience

Generative AI offers Communication Service Providers (CSPs) a powerful opportunity to enhance customer experiences by addressing common challenges such as long wait times, limited support, and inadequate digital channels. This webinar will cover how AI enhances customer support and personalization for CSPs.

Join us to:

• Explore AI-driven use cases for improving customer experiences in telecom.
• Learn how to enhance chatbot functionality and call center efficiency.
• Understand the steps CSPs need to take to deploy AI solutions effectively.
• Discover how AI can help deliver personalized experiences and resolve conflicts faster.