Exploring marketplaces for software and services

The market has spoken, and it has been determined that communications services will be designed and delivered by an ecosystem of technology partners. It's essential to understand who will play what role in this ecosystem and what shape the ecosystem will take.

Arti Mehta
1 hr

Sponsored by:

Exploring marketplaces for software and services

Providing communications services is no longer a go-it-alone business and time is running out for telecom operators to decide exactly what they want to be, is the marketplace model the answer? The market has spoken, and it has been determined that communications services will be designed and delivered by an ecosystem of technology partners. It's essential to understand who will play what role in this ecosystem and what shape the ecosystem will take. During this webinar, we'll discuss one such ecosystem construct — the communications services marketplace — as a potential solution. We will review recent TM Forum survey results on this topic and describe the marketplace and variations on the theme (internal marketplace, B2B2X, platform play, edge). We will also discuss the following:

  • What would CSPs need in skills and solutions to operate a marketplace?
  • Does the marketplace require a neutral third party? Who owns the customer?
  • Will CSPs be just a cog in the wheel, and is that so bad?
  • What are the alternatives?
Download the full report to explore the development of marketplaces as a way for CSPs to protect and expose their value as providers of not only connectivity, but also networking and operations assets, management capabilities, and perhaps most importantly, data.

Andy Tiller

EVP - Collaboration & Innovation

TM Forum

Chantel Cary

Director - Product Marketing

Oracle