Customer experience in B2B markets

Getting the customer experience (CX) strategy right could be the key to driving growth in the enterprise market. How do telecoms operators are prioritizing the delivery of new, improved customer experiences and what are the key targeted market segments? Join this webinar to explore:

• Which CX functions, processes and measures are on the top of telcos' B2B agenda
• What level of account management and sales consultation telco will need to provide
• Technical and operational challenges that stay in the way.