Using AI for hyper-personalization and service creation: Chris Silberberg, Nikos Angelopoulos, Bernardo Campillo and Matt Sanchez

A panel discussion on using AI for hyper-personalization and service creation

16 Oct 2023

PANEL: Using AI for hyper-personalization and service creation

Using data to create customer-driven intelligence-backed differentiates services
Who is your customer? Identifying customer change patterns and how to develop dynamic customer profiles
What are the technical drivers to enable a more reliable network

Nikos Angelopoulos

Group CIO

MTN Group

Bernardo Campillo

Head of Industry Partnerships for IoT & Big Data

Telefonica

Matthew Sanchez

Global Chief Data & AI Officer

Tecnotree

Chris Silberberg

Research Manager

IDC