DTW (Digital Transformation World)
Revolutionizing NPS: Unveiling the Potential of AI and Digital Twin Technologies: Indra Mardiatna
How revolutionising NPS can help in customer experience management
22 Jul 2024
Revolutionizing NPS: Unveiling the Potential of AI and Digital Twin Technologies: Indra Mardiatna
- How to revolutionize NPS solutions in competitive markets by prioritizing user satisfaction over network performance
- Why prioritize NPS enhancement using proactive big data analysis and digital twin technologies to discover and remedy hotspots of detractors?
- Improve your closed-loop management tactics to fight NPS decline and boost user experience with the help of TM Forum's DT4DI standard
- In a very competitive operator marketplace, how can we elevate NPS to drive sustainable growth?
Indra Mardiatna
CTO
Telkomsel
