Redefining customer experience – seamless user journeys for a Smart Living concep: Chris Lewis, Apostolos Kallis and Ahmet Duran

FIRESIDE CHAT: Redefining customer experience – seamless user journeys for a Smart Living concept

• Building on experiences and achievements in telco digital transformation to enter into new verticals
• Integrated solution for a mobility ecosystem, with sustainable infrastructure and operating environment developed by using TM Forum standards
• A new mobile device and living space experience, unlimited value-added service possibilities
• Interconnected smart devices and services to facilitate everyday mobility scenarios, with an added layer of gamification and community building
• Fully digital ownership and usage experience, with visual solutions and process orchestration taken to the next level