Openserve South Africa's green central office transformation

Energy efficiency and sustainability are of strategic importance to Openserve, the wholesale network subsidiary of South Africa’s Telkom Group. At DTW-24 Ashvir Singh, Senior Specialist, Special Projects and Network Quality at Openserve, Olga Martynov, CFO & Sustainability Officer at TM Forum, and Singleton Zhou, VP of Global Technical Service Department at Huawei, discuss Openserve’s journey to go green and the challenges, priorities and outcomes of the project. Watch to find out about how AI can assist customer service providers (CSPs) to achieve their sustainability goals and recommendations on how CSPs in different regions can work towards being green.