Video | Data monetization

Leveraging AICX to truly enhance the customer experience: Oded Ravid, George Bourazanis and Campbell McClean

Oded Ravid, MDV of Ab Initio, George Bourazanis, Industry Consultant of Roo Consulting and Campbell McClean, Advisor to Chief Architect of BT Group talk about leveraging AICX to truly enhance the customer experience

20 Sep 2023

FIRESIDE CHAT: Leveraging AICX to truly enhance the customer experience

What is the importance of accessibility, consistency, and ability to utilize data at scale across analytics and business teams?
How do you effectively use AI to manage the growing demand for automating and improving customer experience?
What is the impact of effectively leveraging predictive analytics on operational efficiency and customer experience?

Oded Ravid

MDV

Ab Initio

George Bourazanis

Industry Consultant

Roo Consulting

Campbell McClean

Chief Architect

BT Group