Leveraging AICX to truly enhance the customer experience: Oded Ravid, George Bourazanis and Campbell McClean
Oded Ravid, MDV of Ab Initio, George Bourazanis, Industry Consultant of Roo Consulting and Campbell McClean, Advisor to Chief Architect of BT Group talk about leveraging AICX to truly enhance the customer experience
20 Sep 2023
Leveraging AICX to truly enhance the customer experience: Oded Ravid, George Bourazanis and Campbell McClean
FIRESIDE CHAT: Leveraging AICX to truly enhance the customer experience
- What is the importance of accessibility, consistency, and ability to utilize data at scale across analytics and business teams?
- How do you effectively use AI to manage the growing demand for automating and improving customer experience?
- What is the impact of effectively leveraging predictive analytics on operational efficiency and customer experience?
Oded Ravid
MDV
Ab Initio
George Bourazanis
Industry Consultant
Roo Consulting
Campbell McClean
Chief Architect
BT Group