Innovate Asia
Leveraging AI for Networks to Accelerate towards High Autonomy: Yu Leong Lim and Philip Song
03 Dec 2024
Leveraging AI for Networks to Accelerate towards High Autonomy: Yu Leong Lim and Philip Song
- Enabling high-level autonomy to optimize configurations, enhance user experience, and boost marketing capabilities
- Applying AI to transform the network O&M mode from "NOC/SOC-centric" to "agent-centric"
- Improving the efficiency of network O&M through the collaboration of Agent and Copilot
- Evolving service operation from passive response to proactive care and from potential customer identification to in-depth opportunity exploration
Philip Song
Chief Marketing Office
Huawei Technologies Co. Ltd
Yu Leong Lim
VP, Group Strategy, Engineering & Innovation
Singtel
