DTW (Digital Transformation World)

Humanizing AI: Trust, Personalization, and Maximizing Potential: Latheef Syed, Hitesh Morar and Sanjay Mewada

Understand how CSP's achieve their goals through revenue monetisation and initiatives

Humanizing AI: Trust, Personalization, and Maximizing Potential: Latheef Syed, Hitesh Morar and Sanjay Mewada

• What are the complexities for businesses to try to integrate AIML technology and customer experience
• How can CSPs achieve goal optimization for revenue monetization and customer experience across the customer lifecycle for FTTX and mobile
• How will the investments and initiatives around generative AI and large language models help CSPs drive ROI from customer experience & monetization over the network
• What is the role of augmented intelligence in enhancing human intelligence for CSPs and their customers

Sanjay Mewada

Principal

Latheef Syed

Associate Vice President - Data & Analytics Engineering | Data / AI Products & Governance

Verizon

Hitesh Morar

Chief Product Officer

Tecnotree