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As telecoms operators rely on their digital channels for customer relationships more than ever, we look for the gaps in their digital experiences. Listen to the live debate.
Hard Talk: Digital experiences are the new normal. Can telcos deliver?
In the third live debate of the Hard Talk series, Mark Newman, TM Forum’s Chief Analyst invites guests to take a critical look at how operators can shape the digital experience for the good of their customers. As telecoms operators rely on their digital channels for customer relationships more than ever, we look for the gaps in their digital experiences that they need to address promptly.
