DTW (Digital Transformation World)

From Good to Great: How GenAI Enhances Customer Experiences to Drive Business Growth: Himanshu Polavarapu, Camille Juguet, Chad Dunavant and Nicklas Lindersson

From Good to Great: How GenAI Enhances Customer Experiences to Drive Business Growth: Himanshu Polavarapu, Camille Juguet, Chad Dunavant and Nicklas Lindersson

• Dive into the potential of GenAI and how it can help CSPs revolutionize their customer experiences
• Learn how to use the new and evolving technology to create hyper-personalized, memorable experiences that drive customer satisfaction and business growth

Camille Juguet

Director

Capgemini

Chad Dunavant

Executive Vice President, Chief Product & Strategy Officer

CSG

Nicklas Lindersson

Head of AI & Automation

Telia