Jose Sierra, CTIO of Ooredoo Myanmar, discusses insourcing versus outsourcing in telco transformation, the role of AI and expansion into new services.
Finding the balance between insourcing and outsourcing
An important decision for operators in the transition from telco to techno is determining which capabilities to outsource and what to develop in-house. Jose Sierra, CTIO of Ooredoo Myanmar, says it is important to own the technology strategy roadmap and to have a core internal team that understands the technology as well as the customers to deliver the transformation.
Chief Technology & Information Officer