Driving smarter decisions with data intelligence

Gil Rosen, Chief Marketing Officer for Amdocs, discusses how the technology of AI has become a game-changer in terms of logistics and scale for Amdocs.

Gil says that we need to look at AI in a much broader scale: “How we can take information from across the entire organization and use insights from the network, from the CRM, from billing, from all the data sources possible in order to create insights that do not relate to one use case or one domain but actually look at the entire telco and implement the information in order to improve maybe one domain so an AI on top basically improves us to get this kind of supervision into what is happening with our customers.” Watch the full video above to learn more about the benefits Amdocs realized from AI.