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Innovate Asia

Creating a data-driven framework to break down silos and execute data governance

15 Mar 2023

Creating a data-driven framework to break down silos and execute data governance

Creating a data-driven framework to break down silos and execute data governance

Emphasizing the importance of making sure that the data in an organisation is properly organised so that it can really aid the business
Calling for all data to be governed correctly to keep customer data safe and build customer trust
How PLDT implemented a working from home culture during the pandemic, and kept data safe and secure to ensure sustained services and customer experience and revenue growth
Detailing PLDT’s SIM card registration platform which was only recently implemented once a secure environment to protect customer data had been properly established, as security is a main concern of subscribers
Complying to regulators and building an environment to enable others to process data safely and improve the revenue

Angel Redoble

Angel Redoble

Chief Information Security Officer

PLDT

Aaron Boasman-Patel

Aaron Boasman-Patel

Vice President, AI, Labs & Innovation

TM Forum