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DTW (Digital Transformation World)

Cerillion explains ‘headless’ BSS and other OSS/BSS trends: Richard Doughty

Richard Doughty, Business Development Director at Cerillion, discusses CSPs’ increasing use of GenAI and standard APIs, and highlights the rise of “headless” BSS.

02 Aug 2024

Cerillion explains ‘headless’ BSS and other OSS/BSS trends: Richard Doughty

Headless BSS is when telcos want to keep their legacy customer-facing platforms, such as mobile apps and online shops, while also getting the benefits of “pre-integration” of other functions like fulfillment, charging and billing. Doughty cites Virgin Media in Ireland as a customer benefitting from this approach. He also discusses a trend toward netco/servco separation and operators’ increasing reliance on AI and Open APIs.

Richard Doughty

Richard Doughty

Business Development Director

Cerillion Technologies Limited