DTW (Digital Transformation World)
Hillel Geiger, Global VP of Corporate Marketing, Amdocs and Chris Penrose, Global VP of Business Development, Nvidia discuss how AI agents are reshaping customer experience, introducing personality engineering as a strategic tool. They shared insights on aligning AI personas with brand identity, using NVIDIA technologies to enable real-time, contextual interactions that enhance customer journeys.
Brand New Frontier: Redefining Brand & Customer Experience in Telecom
Hillel Geiger, Global VP of Corporate Marketing, Amdocs and Chris Penrose, Global VP of Business Development, Nvidia discuss how AI agents are reshaping customer experience, introducing personality engineering as a strategic tool. They shared insights on aligning AI personas with brand identity, using NVIDIA technologies to enable real-time, contextual interactions that enhance customer journeys.