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1.3 A blueprint for growth: the techco operating model

19 Sep 2023

1.3 A blueprint for growth: the techco operating model

FIRESIDE CHAT: Building an operating model for growth in the AI era  

  • Agile at scale: A realistic aspiration or a pipe dream?  
  • Bridging the gaps between organizational silos to deliver the required agility  
  • Embedding an “AI first” approach into the company culture   
  • Building a better partnership model between CSPs and vendors  
  • Software platform strategy for realizing the new operating model 

Interviewer: Jinu Koshy, Vice President, Infosys 
Rohit Batra, VP & Head of Telecom, Media, and Technology Products, ServiceNow 
Julian Stobbs, Service Insight & Transformation Director, BT Group 

PANEL: Developing a blueprint for future-proof operating model  

  • What changes are needed across the organization and in terms of operating model to support new business models? 
  • Bridging the gaps between organizational silos to deliver the required agility 
  • Ensuring that the operating model able to operate across multiple verticals 
  • How can digital technologies be used to ease the transition to a new operating model? 

Moderator: Joann O’Brien, VP Digital Ecosystems, TM Forum 

Panelists: 

Mathieu Horn, CEO, triPica
Gert Rieder, Vice President, Technic & Infrastructure, Norlys Digital
Eduardo Pérez, Senior Lead - Strategy & Innovation, Colt
Richard Doughty, Business Development Director, Cerillion

Rohit Batra

Rohit Batra

GM and VP of Telecom, Media & Technology

ServiceNow

Julian Stobbs

Julian Stobbs

Service Insight & Transformation Director

BT Group

Jinu Koshy

Jinu Koshy

Vice President

Infosys

Richard Doughty

Richard Doughty

Business Development Director

Cerillion Technologies Limited

Mathieu Horn

Mathieu Horn

CEO

Tripica

Gert Rieder

Gert Rieder

Vice President, Technic & Infrastructure

Norlys

Eduardo Pérez

Eduardo Pérez

Senior Lead - Strategy & Innovation

Colt Technology Services