Case study

Research Report /

In this latest edition of TM Forum’s annual Case Study Handbook, you”ll find lots of examples of how different types of companies, from all over the world, are rising to challenges created by the digital tsunami.

Report Highlights

Agility enables self-service, satisfaction and savings
Technology transformation sets the stage for virtualization
Validating big data use cases

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About The Author

Snr Director, Research & Media

Annie Turner has been researching and writing about the communications industry since the 1980s, editing magazines dedicated to the subject including titles published by Thomson International and The Economist Group. She has contributed articles to many publications, including national and international newspapers such as the Financial Times and International Herald Tribune, and a multitude of business-to-business titles. She joined the TM Forum in 2010 and is responsible for overseeing the content of the Research and Publications portfolio.

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