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A report by Analysys Mason and CSG explores how telcos are developing BSS capabilities to embrace emerging opportunities.
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The BSS building blocks of the future
Digital transformation is driving broad changes within telecoms operations as communications service providers (CSPs) continue to evolve into digital service providers (DSPs). CSPs have a growing number of opportunities enabled by the 5G digital economy to increase customer engagement and revenue, but they are also facing greater competition and flat or declining margins.
In this joint report, Analysys Mason and CSG explore how CSPs are responding to these trends by increasing their focus on developing capabilities that will allow them to swiftly embrace – and effectively monetize – emerging opportunities.
