Research Report | Business models, B2B services, B2C services, Business agility

Telco revenue growth: time for operators to place new bets?

The third edition of our Benchmark revenue growth report provides an in-depth assessment of how communications service providers (CSPs) are facing up to the challenge of growing new products, services and revenue streams

Mark Newman, TM Forum

Dean Ramsay, TM Forum

13 Sep 2023

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Telco revenue growth: time for operators to place new bets?

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Telco revenue growth: time for operators to place new bets?

The third edition of our Benchmark revenue growth report examines how communications service providers (CSPs) are facing up to the challenge of growing new products, services and revenue streams, particularly in targeting adjacent opportunities including ICT/IT, AI and energy. It looks at B2C and B2B revenue trends, as well as gauging the current state of TV and vertical markets. The report includes detailed research into 33 large operator groups plus a survey of operators globally to assess where the industry believes its best prospects lie.

Read the report to understand:

Current revenue trends for CSPs’ B2C and B2B businesses
CSPs’ progress in developing new lines of business for growth
B2C growth strategies including connectivity B2B revenue trends, and potential growth areas, particularly in ICT/IT services
Trends in pay-TV and over-the-top services
Which future service areas, such as AI and smart energy, operators are betting on for growth.

Mark Newman

Chief Analyst, TM Forum

20 years as a chief analyst and research director covering the telecoms sector with a focus on operator business models, transformation and strategies for developing new revenue streams.

Dean Ramsay

Principal Analyst, TM Forum

Dean has more than 20 years’ experience in the telecoms software industry, firstly with global operators such as Verizon and now as a trusted analyst. For the last 10 years he has worked with the world’s leading software vendors writing thought leadership content and advising on OSS and RAN topics.