How software-as-a-service is reshaping business support systems
Communications service providers (CSPs) are starting to invest in business support systems delivered through software-as-a-service (SaaS), but they face some key challenges.
Ed Finegold29 Aug 2023
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How software-as-a-service is reshaping business support systems
The industry-wide adoption of cloud-native technology is leading communications service providers (CSPs) to invest in business support systems (BSS) delivered through a software-as-a-service (SaaS) model. But it is early days, and for many CSPs using SaaS-based BSS on a large scale remains a new concept.
Read this report to learn:
- Why SaaS has become a BSS priority
- How CSPs plan to change the way they invest in BSS
- What kinds of changes CSPs plan to make to their BSS
- The possible risks CSPs face in adopting or not adopting SaaS for BSS
- How TM Forum’s Open Digital Architecture (ODA) supports SaaS adoption and integration.
