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Digital Transformation Tracker Asia: Seizing new opportunities

We analyze operators’ financial results and data from our Digital Transformation Tracker surveys to assess the status of digital transformation in Asia-Pacific.

11 Nov 2019
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Digital Transformation Tracker Asia: Seizing new opportunities

Sponsored by:

Ericsson

Digital Transformation Tracker Asia: Seizing new opportunities

Any regional assessment of digital transformation requires an analysis of the potential for growth in the different countries, the financial performance of leading communications service providers (CSPs) and what the operators themselves have to say about their transformation programs. In this report we analyze CSPs’ publicly available financial results for the past three years and use survey data from our past several Digital Transformation Tracker surveys to assess the status of digital transformation in the Asia-Pacific region. Our assessment includes detailed analysis of 12 of the leading CSPs in the region. While startup Reliance Jio grew revenue by a whopping 93% in 2018, only one other operator, China Unicom, reported growth in service revenue above 1%. Read the report to understand:

  • How and why the dynamics of the Asia-Pacific market are different from other regions globally
  • The status of fixed and mobile broadband connectivity in the AsiaPacific region
  • How CSPs operating in the region view digital transformation and what the biggest challenges are
  • Financial results of leading CSPs, which lines of business they are entering and which verticals they find most promising
  • How the rollout of 5G technology will impact business models
  • Lessons learned about transformation at FarEasTone, Axiata Group and Telstra