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Digital operations maturity: Achieving business value from transformation

Operators face many challenges to achieve return on investment on their new network offerings. That makes digital transformation and finding new sources of revenue and ways of charging for services even more imperative.

Teresa CottamTeresa Cottam
14 Oct 2022
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Digital operations maturity: Achieving business value from transformation

Sponsored by:

Huawei Technologies Co. Ltd

Digital operations maturity: Achieving business value from transformation

Communications service providers (CSPs) need to move beyond operational efficiency as the focus of digital transformation and target commercial maximization. Yet, in 2022 many factors are threatening to dampen demand just as operators bring powerful new networks to market.

This report explores CSPs’ reasons and goals for transformation, focusing on the value they are getting from their efforts.

Read it to understand:

  • Where the opportunities lie for CSPs to exploit the digital capabilities they are developing
  • What assets they have (or will need to have) to be successful
  • How they can track value
  • How companies like Axiata Group, China Mobile, Deutsche Telekom, Orange, SK Telecom and others are leveraging transformation
  • Which further changes will be required to ensure success.