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Operators have the potential use analytics to make data their operational lifeblood, but to fully exploit it they need to put the right systems, processes and culture in place.
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A numbers game: exploiting data to drive future strategies
Communications service providers (CSPs) have an opportunity to become more cost- and energy-efficient – and also to be more creative in terms of new services and customer experience – by becoming truly data-centric. Driven by cloud-native network stacks and the convergence of technologies such as AI, analytics and automation, they can reinvigorate their internal processes and their customer-facing interactions. But first they need to put the right structure, technologies and culture in place to fully exploit the rich data assets at their disposal.
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