A numbers game: exploiting data to drive future strategies
Operators have the potential use analytics to make data their operational lifeblood, but to fully exploit it they need to put the right systems, processes and culture in place.
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Communications service providers (CSPs) have an opportunity to become more cost- and energy-efficient – and also to be more creative in terms of new services and customer experience – by becoming truly data-centric. Driven by cloud-native network stacks and the convergence of technologies such as AI, analytics and automation, they can reinvigorate their internal processes and their customer-facing interactions. But first they need to put the right structure, technologies and culture in place to fully exploit the rich data assets at their disposal.
Read the report to learn more about:
- Creating a holistic data strategy
- Converging data models and platforms
- The role of cloud-native capabilities in scaling up AI
- Leveraging data analytics for network operations
- Ensuring sustainability is built into efficiency
- Using data and AI to enhance customer experience
- Data visibility across networks and services.