How to build a successful digital marketplace

Digital marketplaces are a hot topic as communications service providers (CSPs) seek new revenue opportunities, especially in B2B markets.

Operators’ common goal is to offer increasing value to businesses beyond connectivity, phones and network devices. As they have expanded offerings into areas like security software, productivity tools and unified communications services, some are focusing on verticals, creating solutions often via partnership that address needs specific to sectors such as healthcare, education and automotive.

This ebook explains what a digital marketplace is, the challenges CSPs face in building them and how to build one that can evolve and last.

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