Case Study | B2B2X, BSS (Business Support Systems), OSS (Operations Support Systems), Ecosystem management, Artificial Intelligence (AI), 5G, Edge computing

Singtel's Paragon Platform: Driving towards the full potential of 5G Edge Computing

Singtel’s Paragon Platform leverages 5G and IT ecosystems enabling enterprises to rapidly innovate and integrate through a CPaaS model.

Dean Ramsay, TM Forum

04 Sep 2025

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Singtel's Paragon Platform: Driving towards the full potential of 5G Edge Computing

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Singtel's Paragon Platform: Driving towards the full potential of 5G Edge Computing

The telecoms industry has long talked about using platform business models that leverage the latest connectivity technology to enable enterprises to build their own solutions. But many of these platforms have yet to fully take off. Singtel’s Paragon platform uses its standalone 5G network assets and cutting-edge IT ecosystem to provide a communications-platform-as-a-service (CPaaS) business model for its customers to provision innovative services quickly and securely. Dean Ramsay, Principal Analyst at TM Forum, spoke to Singtel about Paragon and its ambitions for this new model of service provisioning.

Dean Ramsay

Principal Analyst, TM Forum

Dean has more than 20 years’ experience in the telecoms software industry, firstly with global operators such as Verizon and now as a trusted analyst. For the last 10 years he has worked with the world’s leading software vendors writing thought leadership content and advising on OSS and RAN topics.